ABOUT US

My name is Shan I am the owner and founder of Wags & Walks Pet Service.

We are a family run, five star licenced business with years of experience. Specalising in caring for small to medium size dogs under 15kgs and other small animals.

Along side myself, I also have my two daughters working with me. My eldest daughter, Paige has qualifications and work experience in animal care, and my youngest daughter Maisie, is very in-tuned with animals, especially dog.

Both my girls have grown up with dogs in the home , so they have a life time experience with dogs.

Over the last few years we have had training in dog body language and behaviour and First aid for dogs.

Unfortunately even though we love them, we are unable to except short nose breed dogs at this present time.This is due to a member of our family's sensory issues and the impact this has on their health.

I have grown up with dogs all my life, Having a wide experience of the different breeds - from Rottweilers to temperamental terriers to nervous rescues.

After years of working in Children's Social Care as a Domestic Abuse worker what amazed me especially when working with children , was how their pets could bring them reassurance and love during difficult times. I Suggested that the children talk to their pets as a way to off load their worries and found this was a successful tool and encouraged the children to have a voice.

I have always felt animals have an ability to heal traumas, anxieties, mental health or addiction in humans. How truly amazing these beautiful creatures are. I never underestimate the power of animal therapy.

It was in 2019 that I decided I needed a career change and it was one wet weekend in July I had my vision to provide a unique premium pet service. On the Monday morning I handed my notice in.

We have now been running for nearly three years and have grown into a well established Pet Service in the Bath area.

Our aim is to provide a service that we ourselves would use if we ever needed care for our own dogs. Providing that home atmosphere where the dogs are always welcome and treated with great care and attention.

Ethos

All our clients and their dogs will experience a professional family friendly environment, rest assured their pet will not only be well looked after but will receive bundles of affection and attention during their time with us. (Just read our testimonials)

We offer a service to fit the needs of our clients from daily dog walks while your at work to caring for your pets when on holiday.

We have worked with many dogs over the years and understand each dog needs trust, patience and socialization to grow in confidence.

At Wags & Walks we always put safety first followed by fun.

We have listened to our client's concerns about owning small breeds and have used there concerns to develop a safe and friendly environment for all the dogs when out on a walk .

We always have two Canine fulfilment officers (CFO) out on every walk.
Each CFO is responsible for max of 3 dogs each.
All dogs will go through our signature system process before being let off the lead.
We maintain pack leadership so the dogs remain in our eyeline at all times.
We offer fun, mental simulation and social experience in order to provide a fun and stress free adventure.
We enjoy countryside and woodland walks and try to find more secluded areas for the dogs to experience a stress free adventure where possible.

Signature System

When joining our Wags & Walks dog family you will be provided with a welcome pack and you and your dog will begin the induction process.

Contacting us to show an interest
Book an appointment
Receive our welcome packs to fill out and read before booking an appointment.
Meet and greet - Discuss needs and see dog out on a walk
Introduction first walk out with us or day in day care ( this is essential for both daycare and boarding dogs)